This blog is a daily journal of my random thoughts. I could write about what bothers me, what I did that day, or more than likely, obsess about my 4 self-published books. Check out the "book information" page to find out more!
Tuesday, October 1, 2013
Customer Service
People never like calling customer service because you almost always talk to a computer. If you have to call someone from Amazon, you don't get a computer. You find the contact button on Amazon.com, you type in your phone number, and then you have 2 options. They can call you now or in five minutes. If you click, "call now" they will call you right away! Yes, at first a computer will talk to you while you are on hold. You are normally only on hold for less than a minute. Then a human being, not from India, will talk to you. I find that absolutely amazing. Every single time I've had to have someone from Amazon call me, they have been able to fix my issue. I wish more places had a system like this. It would make life so much easier!
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