Pool

I was told that the pool in my apartment complex would be open on May 17. Apparently it opened that day but it was disgusting and needed to be remodeled. There are three other pools in my complex but I don't feel like walking that far. I found out yesterday that my pool was open. I went there but couldn't get my key in! I went back today and tried harder to get my key in and it worked. It was weird because no one was in he pool area except one guy asking me my last name and key number. I didn't end up going in because there was a lot of junk in the water.The guy thinks the filter isn't working. When will I have a working pool?